Frequently asked questions
Answers to common questions about sign-in, email, network access and support.
How do I change my AAI@EduHr password?
Use the official password change service at login.aaiedu.hr/promjenazaporke. Change your password immediately if you suspect that someone else knows it.
How do I connect to eduroam?
Download the official installer, select the University of Dubrovnik and sign in with your AAI@EduHr identity.
Where can I download Microsoft Office?
Sign in to the Microsoft 365 portal with your AAI@EduHr account. Whether you can install the applications depends on the licence assigned to your account.
How do I access courses in Merlin?
Go to moodle.srce.hr, choose AAI@EduHr sign-in and then select the University of Dubrovnik.
How do I report a fault or request support?
Submit a ticket at helpdesk.unidu.hr and include a description of the problem, the affected device and its location. If a class or another important activity is in progress, state this in the ticket subject.
Can I forward student email to a private address?
No. Automatic forwarding to external addresses is blocked by University security policy.